Helpful resources

A list of documentation and resources to help find your way around the translation center. There are document visible to:

All public

Client NGOs

Project managers


Support page for the translation center powered by

General information

For a general explanation on the translation center powered by, including a couple of videos, visit the corresponding landing page.

Instructions for service providers

If you are a service provider working in an instance of the translation center powered by, you should read the Instructions for service providers document.

If you have questions or requests related to any job or task, post it in the translation center page corresponding to the relevant job.

Instructions for administrators

If you are an administration of a new instance of the translation center, in order to use the platform to manage your company operation you should:

  • Personalize it using the 'Settings' option in the 'Administration' menu, at the top-right corner of the translation center. See the Managing the settings folder to get the relevant information.
  • Invite and complete the information on the actors in your translation center (other administrators, clients and service providers) following the information to be found in the Managing of the actors folder
  • Several instruction files for the operation of the platform will be found in the Managing the operation folder.
  • Many common issues will be addressed by our Announcements and FAQs section.

If still in need, ask for help!

If you still need help, please submit a support request

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